Shipping Policy

Shipping Policy

Welcome to the Shipping Policy of 24sevenKid. By placing an order through our website (, you agree to the terms outlined below. These terms are provided to ensure clarity and mutual understanding, ensuring a seamless experience for both parties.

1. General

While we strive to maintain accurate stock counts on our website, occasional discrepancies may occur. In such cases, if we're unable to fulfill all items in your order, we'll ship the available products and promptly communicate with you regarding any backordered items.

2. Shipping Costs

At 24sevenKid, we offer complimentary shipping on all orders, ensuring your items arrive within 2-8 business days. However, for customers seeking alternative shipping methods such as express or expedited shipping, additional shipping costs may apply. These costs are calculated during checkout based on the weight, dimensions, and destination of your order. Rest assured, the shipping fee collected with your purchase represents the final cost for standard shipping.

3. Returns

3.1 Return Due To Change Of Mind

We accept returns of unused and undamaged items within 30 days of purchase, subject to our returns policy. Please note that returns are only accepted for orders made directly through the 24sevenKid website.

3.2 Warranty Returns

Valid warranty claims are honored within 90 days of item receipt. Customers are responsible for prepaid return shipping, reimbursed upon successful warranty claim.

4. Delivery Terms

4.1 Transit Time Domestically

Domestic shipments typically take 2 - 7 days to arrive.

4.2 Transit time Internationally

International orders generally arrive within 4 - 22 days, varying by courier selected at checkout.

4.3 Dispatch Time

Orders are typically dispatched within 2 business days of payment, excluding national holidays.

4.4 Change Of Delivery Address

Address changes can be accommodated only before order dispatch.

4.5 P.O. Box Shipping

We ship to P.O. box addresses via postal services only.

4.6 Military Address Shipping

Military addresses are served using USPS.

4.7 Items Out Of Stock

Out-of-stock items are canceled, refunded, and the rest of the order is dispatched.

4.8 Delivery Time Exceeded

Contact us if delivery time exceeds the estimated duration.

5. Tracking Notifications

Upon dispatch, customers receive a tracking link to monitor shipment progress.

6. Parcels Damaged In Transit

If a parcel arrives damaged, reject it if possible or contact customer service for assistance.

7. Duties & Taxes

7.1 Sales Tax

Sales tax is included in displayed prices.

7.2 Import Duties & Taxes

International shipments may require pre-payment of import duties and taxes. Refusal to pay may result in return shipping costs.

8. Cancellations

We accept cancellations before order dispatch. Post-dispatch cancellations are subject to our refund policy.

9. Insurance

Parcels are insured for loss and damage as stated by the courier.

9.1 Process for Parcel Damaged In-Transit

Refunds or replacements are processed post-courier investigation.

9.2 Process for Parcel Lost In-Transit

Refunds or replacements are processed post-courier investigation of lost parcels.

10. Customer Service

For any queries, contact us at

Thank you for choosing 24sevenKid for your fashion needs.